Privacy and Cookie Notice

By using any of our services you are accepting any of the practices described in our privacy policy.

 

Our Contact Details

Savvy Hotelier, savvyhotelier.net, is a hospitality blog aimed at hospitality students.

Contact details:

Email: savvyhotelier@gmail.com

Web: savvyhotelier.net

For data protection matters please contact Maria as per the above contact details.

 

Policy Key Definitions

  • “I”, “OUR”, “US” or “WE” refers to the Savvy Hotelier Blog.

  • “YOU”, “THE USER” refer to the person or persons using this site.

  • “MEMBER(s)” refers to a USER of this site who has registered to become a member.

  • GDPR means General Data Protection Act.

  • PECR means Privacy & Electronic Communications Regulation.

  • ICO means Information Commissioner’s Office.

  • Cookies mean small files stored on a user’s computer or device.

 

Personal Information

We gather, utilise and are in charge of certain individual data about you. When we do as such, we are managed under the Data Protection Laws which incorporate the Data Protection Act 1998 and any substitution enactment, and the General Data Protection Regulations (GDPR). The Data Protection Laws apply over the European Union (incorporating into the United Kingdom) and we are capable as 'controller' of that individual data for the reasons for those Laws. The data we accumulate about Users encourages us to deliver a personal experience and persistently improve our service. Here are the sorts of data we assemble.

Data You Give Us: We get and store any data you enter on our Website or give us in some other manner. By using our service, you acknowledge the practices portrayed in this Privacy Notice. We utilise the data that you accommodate such purposes as set out in here. It would be ideal if you note that it is conceivable to approve another person to work and deal with your record for your benefit. In any case, on the off chance that you have such a course of action set up, despite everything you remain basically in charge of the utilisation of your record, and any risk that may emerge regarding that utilization, including for any payments due under it or cases brought against you in regard of that utilization. The following personal directly identifiable information is collected and processed by us when you provide it:

  1. First Name

  2. E-mail Address

  3. Communications

 

Naturally Collected Information: We get and store particular sorts of data at whatever point you collaborate with us. For instance, in the same way as other sites, we use "cookies", and we get particular sorts of data when your Web browser gets to our Website.  We use Wix as our website host platform and Wix collects data about our site visitors including but not limited to session information, including page response times, Unique IDs such as IP address and device IDs, length of visits to pages, page interaction information, methods used to browse away from the page, your location when browsing, your demographic such as age, gender, cookies.

 

Data From Other Sources: We may get data about you from different sources and add it to our record data.

We use software tools to measure and collect indirectly identifiable person information included but not limited to session information, including page response times, length of visits to pages, page interaction information, methods used to browse away from the page, your location when browsing, your demographic such as age, gender, interests, behaviours.

 

We use the below software tools for data collection, analysis, and processing. Please refer to their privacy policy if needed.

● Google Analytics: https://www.google.com/intl/en/policies/privacy/ 

● Mailchimp: https://mailchimp.com/legal/privacy/ 

● Facebook: https://www.facebook.com/about/privacy 

● Instagram: https://help.instagram.com/402411646841720 

● Wix: https://www.wix.com/about/privacy

 

Cookies

Cookies are a convenient way to carry information from one session on a website to another, or between sessions on related websites, without having to burden a server machine with massive amounts of data storage.

Storing the data on the server without using cookies would also be problematic because it would be difficult to retrieve a particular user’s information without requiring to login on each visit to the website.

 

We use cookies for many important reasons, such as:

  • To provide a great experience for site visitors and customers.

  • To identify the registered members (users who registered to the site)

  • To monitor and analyse the performance, operation and effectiveness of our platform.

  • To ensure our platform is secure and safe to use.

 

First-party cookies placed by Wix on Savvy Hotelier’s site:

Strictly Necessary


 

 

 

 

Functionality


 

Third-party cookies placed on Savvy Hotelier’s site:

Functionality


 

 

 

By using our service, you agree to our use of cookies in any way we find appropriate.

The following links explain how to access cookie settings in various browsers:

 

Collection and Use of your personal information

You are likely to come in contact with me in various ways, either via a contact form, a form required to complete to receive a free product, a survey, third party sites such as social media platforms (e.g. Facebook, Instagram) or directly via email. Next I outline the different lawful basis I have to hold your personal information based on the channel that you contacted me through.

 

First Name & Email

The personal directly identifiable information “First name” and “Email” from above is provided to us directly by you for one of the following reasons:

  • You completed a contact form via the Savvy Hotelier website.

  • You completed a subscription form for newsletters and other updates from Savvy Hotelier via the website. 

  • You completed a form that required an email to be able to receive a free product such as a pdf document, test result, or another digital product from us.

  • You directly contacted us via email or another platform.

 

The lawful basis for the collection of this personally identifiable information is consent. We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists. You can withdraw your consent at any point by unsubscribing to emails or contacting us via other communication channels and request to be removed from further communications.

 

Communications

The personal directly identifiable information “Communications” from above is provided to us directly by you for one of the following reasons:

  • You completed a contact form via the website.

  • You contacted us via email directly.

  • You contacted us via a third party channel such as a social media platform.

 

The lawful basis for the collection of this personally identifiable information is legitimate interests. We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.

 

If you have contacted us via a third party channel such as a social media platform you will need to view the relevant privacy policies for them as we will have no control or access to data you share with them or they collect from you.

 

How your information will be used

The personal information you provide us will be used for communication, marketing and product development purposes of Savvy Hotelier as well as legal protection and obligation in case of a complaint or a dispute. This includes but is not limited to:

  • General or personalised service-related notices and promotional messages;

  • Newsletters and content updates about and related to Savvy Hotelier;

  • Data analysis of aggregated statistical and performance data for development of our services;

  • Provide you customer support and assistance via direct communication;

  • Record keeping and for legal protection and support if required.

 

We collect and analyse this data in conjunction with data collected automatically via third parties to ensure that the product and information services we provide are relevant to you and your needs.

 

Sharing of information we receive

We do not share your information with third parties.

 

Data Security

We work to protect the security of your information during transmission however It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

 

Personal information provided by you via a form, such as email and first name, will be stored on secure servers and used for communication and marketing purposes with lawful basis outlined above.

 

Several of our providers are based outside of the European Union (EU) and hence your data will be processed and stored outside of the EU. The following providers have been carefully selected to host and manage the services of Savvy Hotelier. You can review their individual privacy policies for more information to find out how your information is being processed:

 

As mentioned above we are managed under the Data Protection Laws which incorporate the Data Protection Act 1998 and any substitution enactment, and the General Data Protection Regulations (GDPR) including The Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR). As such we ensure that all email marketing is provided with unsubscribe options. PECR will be replaced by the ePrivacy regulation and we will be closely tracking this to ensure we comply with any new regulations. For more information on our data protection please contact us.

 

Should despite of our security measures, a security breach occur that is likely to result in a risk to the data privacy of Users, we will inform the relevant Users and other affected parties, as well as relevant authorities when required by applicable data protection law, about the security breach as soon as reasonably possible.

 

Conditions of Use

If you choose to visit our Website, your visit and any disagreement about protection is liable to this Privacy Notice and our User Agreement, including confinements on harms, goals of debates, and utilisation of English Law. In the event that you have any worries about security in connection to the Website, if it's not too much trouble get in touch with us with an intensive depiction, and we will attempt to determine it. Our business changes always, and our Privacy Notice and the Terms and Conditions will change too. We may email intermittent tokens of our notification and conditions, however you should check our Website often to see ongoing changes. Except if expressed something else, our present Privacy Notice applies to all data that we have about you and your record. We attempt to never substantially change our strategies and practices to make them less defensive of users data gathered in the past without having educated affected users.

 

How long is your data held

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

 

If you would like more information about how long we keep your information, please contact us at: savvyhotelier@gmail.com

 

Your Rights

Under the Data Protection Laws, you have a number of important rights free of charge. In summary, those include rights to:

  • access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address

  • require us to correct any mistakes in your information which we hold

  • require the erasure of personal information concerning you in certain situations

  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

  • object at any time to processing of personal information concerning you for direct marketing

  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

  • object in certain other situations to our continued processing of your personal information

  • otherwise restrict our processing of your personal information in certain circumstances

 

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

 

Personal Information Security

We have suitable safety efforts set up to keep individual data from being unintentionally lost or utilised or accessed in an unapproved way. We limit access to your own data to the individuals who have a certified business need to know it. Those preparing your data will do as such just in an approved way and are liable to an obligation of privacy. We additionally have strategies set up to deal with any presumed information security break. We will inform the relevant Users and other affected parties, as well as relevant authorities when required by applicable data protection law, about the security breach as soon as reasonably possible.

If you have a complaint

We hope that we can resolve any query or concern you raise about our use of your information.

The Data Protection Laws also give you right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner who may be contacted at ico.org.uk or telephone: 0303 123 1113.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House, Water Lane

Wilmslow, Cheshire, SK9 5AF

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